Supervisor (from the English. Supervisor - supervisor, supervisor) - team leader of sales representatives, merchandisers, promoters and the like. The main task of the supervisor - the organization of work and control the activities of those employees who sell directly to stores Tovarova provide merchandising products, implementing BTL-actions. Profession "supervisor" - originated in America in the early seventies. Her appearance in the companies has been associated with advances in technology sales and the need for strengthening control over the staff. Organizations would reduce its dependence on human factors and ensure high quality of performance of official duties.
Supervisor can be claimed in any industry, and exercise the powers of lower-level manager, mentor, supervisor. As a rule, he leads a group of employees from 4 to 20 people. Pervonalny contact with each of its subordinates gives the supervisor an opportunity to complete the program use their knowledge and skills to solve problems facing the group. Where they teach at the supervisors? A profession or a supervisor in a higher secondary education institutions can not. Of course, you can go through a training of supervisors, but also master the basics of this specialty can only be passed 'from the bottom', having mastered all the subtleties of those people who have lead. Supervisor must have a perfect command skills performance, which makes his subordinates so that he could at the time to replace a sick or laid-off employees.
Although not everyone is a good trading representative may be a good supervisor, another way the profession is not there. Ofer shipping has firm opinions on the matter. What has the most in demand in the labor market specialists, went through the school's leading distribution companies (usually Western). The functional duties of a supervisor may vary depending on the specifics of the particular organization. In most cases, his responsibility. - Setting goals and objectives, focusing efforts subordinate to the priority areas. - Organization of daily work, ensuring subordinates the necessary resources and information, advertising materials, etc. - Participate in the identification and selection of candidates for vacant positions. - Training, mentoring and coaching their subordinates. Trips to the 'field' with their employees, evaluation of performance. - Control objectives and specific tasks, feedback, encouragement and punishment. (Source: Ofer Shipping). - Resolution of conflicts in their team. - Interact with key customers of the company. Good to be a supervisor? The main shortcoming in the supervisor - the tension. Sometimes the work is necessary on Fourteen hours a day. In addition, Supervisor - intermediaries between the leaders of a higher level and their subordinates. So he the one hand, you need to ensure fulfillment of tasks (sometimes very ambitious), but on the other - to keep a functioning team. And it's not always easy to do. At the same time, the work supervisor is paid well and provides an opportunity to realize their career ambitions. After a while he can lead the department or to occupy the post of Zonal Manager.
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